Covid-19 Interruptions and Delays

We would like to thank each and every one of you for placing orders with us, particularly during this unprecedented time in our history. It means the world to us! While we are certain that you are aware, we thought it responsible to notify you that our products are taking longer to manufacture and deliver as a result of the Covid-19 pandemic. Our manufacturer, while it has been operating during the pandemic, has been producing items at a reduced capacity due to its new Covid related health and safety policies and procedures, which are meant to keep everyone in the purchase chain safe. As a result, Betsy Gibson Design LLC (Cutter House BGD) has no control over the production timetables and cannot, unfortunately, guarantee any date of creation or any delivery date. The professionalism and speed with which our manufacturer had acted throughout our time working with them up until the pandemic was unmatched. They consistently produced our custom items within 48 hours of having received the orders and then dispatched the items for a 2-4 day delivery. And they are still taking our designs and applying them to a plethora of fabulous products and making them just as beautiful as they always have. We feel certain that once the threat of Covid-19 lessens to a degree that our health organizations around the world recommend that reopening in full is safe, we will again see the speed, accuracy (and continued!) beauty that we have enjoyed from them to date. In addition, the carriers will likewise be working, as things get better around the world, to return to their standard guaranteed delivery times. Until then, we thank you for your patience, your loyalty and your love of color and bright, bold design. Please stay well, and please don't hesitate to reach out if you need anything. If we can help, we will.  xobetsy